Testimonials

We know that hearing testimonials from previous customers is an important part of the decision-making and buying process, so here are some from our clients:

 

“We would like to thank Benjamin Roberts for sending Matt Sensenig and Brandon Bivins to assemble and install our new conference room table and chairs. From start to finish, both were professional and efficient. We would certainly request they do other installs for us. Ryan Durbin was our salesman, who was also a pleasure to work with. Thanks to the Benjamin Roberts Team for a job well done!” – Shawn Reimold, Martin Water Conditioning, New Providence

 

“I had the BEST customer service experience here. Merv Zeager (in Sales) went above and beyond to help me. Benjamin Roberts is the only company I found locally that carries the Humanscale ergonomic office chair that I wanted. Although they didn’t have the chair I wanted in their showroom or in stock, they ordered one with the fabric and features I wanted so that I could try it–with no commitment from me to actually buy it! Within about a week, the chair arrived, and Merv met me in their showroom to show me how to adjust the settings to my stature and comfort preferences. I fell in love with the chair and the price I received from Benjamin Roberts. Had I ordered the chair online via Humanscale’s website, I would have paid approximately $1,600. At Benjamin Roberts, I paid $977 + tax. Quite a difference! I am over-the-moon happy with how I was taken care of, and I highly recommend this company to anyone who wants quality products, exemplary customer service, and exceptional value.” Dawn Mentzer Freelance Writing, LLC, Ephrata

 

“We needed to design and fit a 20000 square foot office space with all new furniture in about six months. During the process, Benjamin Roberts was instrumental in helping us meet this deadline. They worked closely with our team and worked to help us include staff at all levels during the decision making process, given the short turn-around time neded to guarantee the furniture was delivered on time. Benjamin Roberts helped us select the furniture that best fit our working environment and ensured it was received and set up for us to move in. Most of the furniture delivery and setup needed to be after hours. Benjamin Roberts was very accommodating. They promptly and professionally addressed any issues or problems that arose. This was a big project needing a team effort in order to be successful. I looked at Benjamin Roberts as a member of our team, by our side every step of the way.” The Hospital & Healthsystem Association of Pennsylvania, Harrisburg

 

“We were consolidating offices into a new building and looking for solutions for our employee workstations and executive private offices.  Because our employees are on the phone, all the time, we were searching for a benching solution that would accommodate them.  After many months of visiting numerous manufacturers showrooms, we settled on Allsteel and Gunlocke products through Benjamin Roberts.  The team at Benjamin Roberts worked with us to layout the spaces as well as worked closely with the construction team to make sure that the installation was as seamless as possible.  The folks at Benjamin Roberts promptly addressed any issues that came up during and after the installation and we have been very pleased with not only our new furniture but also with the level of professional service that Benjamin Roberts brings to the table.” Penn Credit, Harrisburg

 

“From the beginning to the end, the entire Benjamin Roberts team was great. Brock Miller really spent a lot of time with me on developing the plans for our office redesign. He really took the time to listen to our needs and make suggestions to get us where we are today. Gary Martin and the installation team also did a great job of communicating over the two days it took to overhaul our office. They work within our time schedule and enable our team to get back into the office with little downtime which was a big concern for our marketing firm.” Scheffey, Lancaster

 

“I wanted to let you know that the chairs were delivered today. Everything went really well. Alex and his team were great to work with. They were all professional and also personable. I was really impressed with their hard work and how quickly we finished (even with multiple trips to your warehouse!). Thank you for making this super easy.” – PA Office of Administration – Employment, Banking & Revenue, Harrisburg

 

“Michele Kuhn has been extremely professional and enjoyable to work with. She has been able to help us assess our needs and assist us in making the right product selections. Donna is always prompt in sending confirmation e-mails and responding to any questions I have. Alex is also very prompt and responsive in setting up deliveries, and his installation crew was excellent to work with. Very easy to set up and confirm installations with Alex. Installers have each been very professional and pleasant to deal with. On the most recent installation, we had to ask that they return in the afternoon to pull the desk further away from the wall. Alex promptly got back in touch to say they crew would return. The installer called me to say they were on their way, as Alex promised they would do.” – Community Progress Council, York

 

“The staff of Benjamin Roberts were professional in their presentation of options, patient with us as we narrowed down our choices, and attentive to every detail of what we wanted.  From the designer, to the men who delivered and arranged the furniture, there was never an occasion where we didn’t feel that the customer was first!  We thoroughly enjoyed collaborating with them, and are thrilled with the experience and quality we received.” – Lancaster Maternal Fetal Medicine, Lancaster

 

“I wanted to let you know how great my new standing desk is – I love it! And the two gentleman who came to install [Brian Snyder and Carsen Frey] were wonderful. They were professional, courteous, and performed their tasks quickly and skillfully. It was a pleasure to work with them yesterday! Thank you.” – Landis Homes, Lititz

 

“Michele [Kuhn] and Sherry [Spangler] were great to work with as we redesigned our school library into a media center for the 21st Century learner. As we collaboratively designed the space, Michele and Sherry shared their knowledge of furniture, technology resources, and design talent, making our drab library into a vibrant, welcoming, and academic space for our students.” – Dauphin County Technical School, Harrisburg

 

“Hands down, customer service. Communication from team members is always responsive and positive, and each team member is perfectly professional. Bradley [Wilcox] and Levi [Rentzel] made it effortless; they were extremely accommodating to my requests and remained flexible and unrushed duing the installation process.” – McNees Wallace & Nurick LLC, Lancaster

 

“Install personnel were on time and very professional. They cleaned up all the packing materials and left with the space looking clean.” – West Chester University, West Chester

 

“No matter what the crew delivers and sets up, the customer service could not be any friendlier or more efficient. Integrity of the staff is appreciated as well. They check each piece for damage and if necessary, take care of ordering a replacement. Awesome group of installers working for your company.” – Pleasant View Retirement Community, Manheim

 

“Joyce Gross was wonderful to work with. She was always responsive via email etc. and a large help in design.” – Larrimore Family Dentistry, Ephrata